FAQ

1Are you a factory or trading company ?
We are a experienced manufacturer based on Bao'an district Shenzhen China, with our own molds and production lines. Now, there’re about 30 R&D staffs, 1000 skilled workers
2What services can you offer ?
We can offer OEM and ODM services for all kinds of disposable e-cigarettes, closed pod systems and CBD vape pen. Any more questions you have will be answered within 8H, we provide you with a full set of solutions from device, to packaging, to logistics shipment and so on. We can also support your marketing, such as providing posters, website publicity etc.
3Do you have any social media account?
We currently did not operate social media account, as we are focus on support solutions of OEM&ODM.(White label)
4How about quality of products?
We have a perfect quality control system, 100% covering from material selection, prototype, incoming material inspection, production, shipping and other processes.
5Why should I buy from you not from other suppliers?
Our R&D team has over 10 years of expertise with atomization technology, and launched lots of mature products on the Market. And, We have the ISO-passed production line to ensure the stability and consistency of products.
6What is the capacity for production?
The daily production capacity of our factory is: cartridges 200,000 pcs, disposable e-cigarettes 160,000 pcs, battery 20000 pcs.
7What is the warranty?
6 Months warranty.
8What is your MOQ for customized products ?
For disposable e-cigarettes customize flavors and packaging the MOQ is 3000 pcs for one flavor
9Can you provide samples for testing ?
Yes, we can offer samples for you test before confirm the formal order.
10 What payment do you accept ?
For small amount shipping or samples charge, we accept Paypal and Western Union, for mass production we accept TT.
 

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